'You trade control for participation. The more control you give to your members, the more they participate' writes the author. The 'no control' default is wrong.

'You trade control for participation. The more control you give to your members, the more they participate' writes the author. The 'no control' default is wrong.
Josh is writing that he signed up for facebook and explains the reaction he got from his childen. He say's: 'sure, I use facebook to check up on them.
Lauby gives tips on how to avoid damage for your company caused by Social Media.