Edwina's Resources
Is Twitter Finally Choosing a Business Model?
added by Edwina on Mar 9, 2010
The author provides a good overview of Twitter's potentially upcoming ad platform, how it will work and how it will influence users.
Top Ten Branded Social Media Nightmares
added by Edwina on Mar 2, 2010
Ron Callari reviews some of the worst social media nightmares of the past year, among them the United Breaks Guitars story and Domino's Pizza desaster.
Seven strategies to achieve lasting community relationships
added by Edwina on Feb 23, 2010
"All successful community relationships seem to share seven powerful ingredients.
Social Media Score Card: How the Super Bowl Advertisers Performed
added by Edwina on Feb 9, 2010
Jennifer van Grove looks at a Social Media analysis of the Super Bowl Ads - Alterian SM 2 did a detailed analysis with Sentiment Analysis.
Expect Rapid Evolution of the Branded Support Community
added by Edwina on Jan 28, 2010
Jeremiah Owyang reflects on the evolution of customer support communities:
How To Build An Online Community: The Ultimate List Of Resources
added by Edwina on Jan 27, 2010
Richard Millington put together an overview of resources (blog articles), including pre-launch strategy, community design, user engagement and growing
The New Diplomats: Community Managers
added by Edwina on Jan 26, 2010
Comparing it to traditional diplomacy, Rachel Happe looks at how companies can look at community management more formally.
Hiring A Social Media or Community Manager?
added by Edwina on Jan 21, 2010
Rachel Happe on Hiring community managers:
7 Social Media Roles You Haven’t Considered
added by Edwina on Jan 18, 2010
Whether you are looking for a job or planning on building a social media team for your company - here are 7 social media roles that are not often
Superusers, Step by Step
added by Edwina on Nov 30, 2009
This is a really useful article giving advice on how to engage influencers in your community, starting even before you launch your community.
Things you can do...
... Join a Discussion
... Submit a Resource
... Post or Apply for a Job
... Add or Attend an Event
... Provide Feedback
... Invite a Friend
