A content rich gateway for community managers, moderators & social media enthusiasts!
Resources Centre
What is the Resources Centre?
A free, user generated online library of quality content around the topic of online communities. You can easily publish, share and search for information from other users.
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Basics for Newbies
- Micro Communities
by Bradley Key - What is LinkedIn?
by LinkedIn Marketing - Social Networking in Plain English
by Lee Lefever - A great view on the motivations of the social web
by Deborah Schultz - O'Reilly: Stop throwing sheep, do something worthy
by Caroline McCarthy - Here Comes Everybody - Maybe
by Lois Kelly - Online Social Network Definition
by N/A
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Community Careers
- Function of a Community Manager
by Rawn Shah - Taking Your Idea from Side Project to Startup
by Dawn Foster - Online Community Compensation
by Bill Johnston
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Social Networking
- Social Network Sites: Definition, History, and Scholarship
by Danah M. Boyd and Nicole B. Ellison - Let's Get Together. Making Contacts with Social Nets
by Michael Fitzgerald - The Virtual Handshake: Opening Doors and Closing Deals Online
by David Teten
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Marketing & Promotion
- 7 Rules for Social Marketing Effectiveness
by David Skul - Social Media and Marketing: Evolution or Revolution?
by Alex Wong - How to Become an Online Authority
by Pat Kitano
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Industry Insight
- LinkedIn Talks About OpenSocial
by GoogleDevelopers - Facebook on 60 Minutes
by g40808 - 10 Natural Laws of Social Networking Business
by Ivan Shmelev - Micro-Interactions in a 2.0 World
by David Armano - Twitter for Educational Purposes - A Tutorial
by Maggiev - Interview with Joe Hewitt, iPhone God
by Michael Arrington - One quarter of mobile users join social networks
by N/A
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Community Management
- The Secret Underground Guide to Social Media for Organizations
by Colin McKay - Online Community Experience: Impact on Customer Attitudes
by N/A - Roles and Knowledge Management in Online Technology Communities: An Ethnography Study
by T.R. Madanmohan and S. Navelkar - Six Techniques for Creating Culture Through Online Moderation
by Jake McKee and Tamara Littleton - A Social Network caught in the web
by Lada A. Adamic, Orkut Buyukkokten and Eytan Adar
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Monetization
- Building a collaborative workplace
by Shawn Callahan - Australia’s best online forums
by Brad Howarth - Social Networks 3.0
by Nik Cubrilovic
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Community Development & Technology
- Building Smart Communities through Network Weaving
by Valdis Krebs and June Holley - Challenges in Searching Online Communities
by Sihem Amer Yahia, Michael Benedikt and Philip Bohannon - How to build an Internet Community?
by Chris Pirillo - Online Community Planning - Getting the Party Started
by Lee Lefever - Social Network Design: The Network Is A Living System, Design It As Such
by Ken Thompson - What's Wrong with the White Label Social Networking Industry?
by Jeremiah Owyang
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