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Industry Insights

Is Twitter Finally Choosing a Business Model?

Blog Article
Category: Industry Insights

The author provides a good overview of Twitter's potentially upcoming ad platform, how it will work and how it will influence users.  


Top Ten Branded Social Media Nightmares

Ron Callari reviews some of the worst social media nightmares of the past year, among them the United Breaks Guitars story and Domino's Pizza desaster.


Blog Article
Category: Industry Insights

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Google Buzz: What It Means for Twitter and Facebook

Blog Article
Category: Industry Insights

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Jeremiah Owyang reflects on the evolution of customer support communities:  


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