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How do you deal with difficult users?
Edwina
Member since:
1 year 18 weeks
1 year 18 weeks
Last activity:
9 hours 23 min
9 hours 23 min
How do you deal with difficult users?
Posted Wed, 31/12/2008 - 13:10
Many groups have at least one difficult user - somone who knows everything better, or someone who contacts other users with marketing purposes just a little too often...
How do you deal with these users? Should you let the group "regulate itself"? When should you start intervening?
Please share your experience with us!
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