user engagement

Are you extracting enough user data from your community in order to provide them with compelling content:  

Advice on designing a community that provides users with an organic, social experience:  

Richard Millington shares some suggestions to encourage activity in the community:  

Jimmy Hendricks shares his advice on how to engage fans with your brand in online communities.  

The authors give advice for branded communities.

Bill Johnston interviewed Ron Casalotti, Director of User Participation at BusinessWeek.

Richard Millington proposes some easy solutions to problems many communities face in the beginning and in their growth phase.

According to recent studies, older users make up a large percentage of facebook memberships. Matt Rhodes writes:

"We hear many newer community teams at clients and prospects who hold the opinion that to get members engaged, you should provide an incentive.

Martin Reed wrote his tenth article "about the processes involved in developing a new online community from scratch"[…]