moderation

For anyone who believes that a moderator spends his or her time deleting rude words from forums and hitting 'reject' on naughty video submissions, read on ....

Bang The Table explains why they don't pre-approve messages within their communities:  

An excellent resource that provides links to numerous whitepapers and reports "for those interested in community management, user-generated content and

Marketing to consumers on social networks is a fast-growing area for brands, who now want to “fish where the fishes are” as Coca-Cola’s recent social media

Alison Driscoll shares her advice on managing Facebook groups.  

Angela Connor recounts a situation where she was asked to remove comments from her blog after a woman got so caught up in a situation that she posted comments

Angela Connor recommends that in order to keep your community active community managers have to stay on top of current events.

"The web is becoming an ever-changing society. There’s social media and networking and groups and forums (fora).

News of ReputationShare, a new service to track user's online 'reputations' (like credit records) which will facititate moderation and community management.

In this podcast, Bryan Person talks about how community managers or moderators should respond to requests by members wanting their posts removed from the