Industry Insights
Communities of Purpose
added by TheModCom Team on Jul 5, 2010
An extended interview extracted from eModeration's recent White Paper on communities of purpose:
Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management
added by TheModCom Team on Jun 28, 2010
Slideshow presentation from Owyang on: Social CRM, The New Rules of Relationship Management.
White Paper: Communities of Purpose
added by TheModCom Team on Jun 22, 2010
eModeration's latest white paper: "[...] focuses on communities of purpose: what they are and who is using them (and how); questions brands should answer before
You do whaaat? A glimpse behind the scenes of technical moderation
added by Tia Fisher on Jun 11, 2010
For anyone who believes that a moderator spends his or her time deleting rude words from forums and hitting 'reject' on naughty video submissions, read on ....
Turning Conversations into Insight: A Comparison of Social Media Monitoring Tools
added by Louise Dancer on Jun 7, 2010
A whitepaper which analyzes the monitoring tools currently available and provides insight into which tools and networks, companies should be using:
Social Media Listening, Measurement, and Engagement Primer
added by Louise Dancer on Jun 4, 2010
The latest eBook from Radian6:
Conversations with Community Managers - Dave Olson
added by Louise Dancer on May 28, 2010
Pete Cashmore Talks Facebook and Twitter Ads on Bloomberg
added by Louise Dancer on May 26, 2010
Interview on Bloomberg TV with Mashable's Pete Cashmore in regards to his thoughts on Facebook's new privacy interface and advertising on Twitter:
Matrix: How Facebook’s ‘Community Pages’ and Privacy Changes Impact Brands
added by Louise Dancer on May 17, 2010
What do the changes at Facebook in regards to community pages mean for Brands?
NYU Students Raise More than $100,000 to Build Facebook Alternative
added by Edwina on May 14, 2010
Is Diaspora the new Facebook? How long can Facebook reign supreme?
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