
Effective community moderation often requires the ability to engage in (sometimes shameless) acts of human exchange. This has long been understood by
A look at how a recent graduate created her own employment opportunity"
Owyang looks at how Greenpeace is leveraging social media to spur brands into social action:
Millington looks at the salaries of community management:
A list of tools for community managers leveraging Twitter.
A selection of video's from VidCon's Web Video Conference - celebrating the best of web videos:
A look at the six types of licenses available from Vimeo when it comes to distributing their video content:
Article on whether or not to drive traffic to your Facebook Fanpage and Facebook best practices:
"The more companies that step to the plate to take a swing at social media, the more scratch their heads at this concept of content.