Community Management

"We recently wrote a white paper on the issues brands face when managing a ‘community of purpose’: an online community of

"We recently wrote a white paper on the issues brands face when managing a ‘community of purpose’: an online community of pe

A great article on how to engage members around content:

"[...] Community managers, who come in all shapes and sizes depending on the company and its mission, are often the online face of their companies, and more

Bang The Table answers some of the most frequently asked questions in regards to the risks brands must take in order to communicate online. Such as:

Howard advises of the lifecycles of communities and how to support them through each phase:

A whitepaper from Forrester Research on Community Manager for Brands.

Effective community moderation often requires the ability to engage in (sometimes shameless) acts of human exchange. This has long been understood by

Interview provided by Community Roundtable on the collaboration efforts of a community that create content together: